CUSTOM RUG ORDER FORM
The total price of your custom rug is determined by factors such as size, detail, and labor intensity involved in its creation. Our production timeline typically spans 7-14 working days, contingent upon the rug's complexity and dimensions. Upon receipt of your deposit, your order will be added to our queue.
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We will provide notifications regarding the confirmation, completion, and shipping readiness of your order. Please note that designs must be feasible for tufting; certain intricate designs may not be suitable. Additionally, we offer graphic design services for a fee of $16.
Payment and Shipping Details:
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To initiate your order, a 50% retainer of the total rug amount is required. The remaining balance will be due upon completion of the rug. Kindly note that retainers are non-refundable.
We proudly ship all orders within the United States.